FAQ

Welcome to the Combo Slots Casino FAQ. This page answers the most common questions players ask about signing up, claiming bonuses, making deposits and withdrawals, verifying accounts, and staying safe while playing. Whether you’re new to online casinos or you already know your favorite slots, these clear, practical answers help you move forward with confidence.

You’ll find short explanations of our welcome and reload offers, how wagering requirements work, accepted payment methods, supported currencies, and important limits like the €4,000 maximum cashout per withdrawal. We explain the KYC (verification) steps, how to troubleshoot technical issues, and which games count toward bonuses. We also cover responsible gambling tools, licensing and security measures, and how to reach customer support.

Read the section that fits your question, and use the links to our promotions and support pages if you want full terms or need direct help. We aim for clarity, fairness, and balance so you can start playing feeling informed and secure.

How do I create an account at Combo Slots Casino?

Creating an account is quick. Click “Sign Up” or “Register,” enter your name, email, birthdate, and a secure password, then confirm your email address. You’ll also be asked to select your preferred currency; Combo Slots supports EUR, CAD, USD, and NZD. Follow on-screen prompts to set basic security options like two-factor authentication if available.

You must be of legal gambling age and located in an eligible jurisdiction. Some countries—including the United States, United Kingdom, Belgium, and Spain—are restricted and can’t register. Keep your login details private, and use a strong, unique password to protect your account. If you have trouble registering, contact support at support@comboslots.com for guidance.

What welcome and ongoing bonuses does Combo Slots offer?

Combo Slots runs several active promotions. The standard welcome package typically includes multi-deposit bonuses such as 100% up to €200 + 100 free spins on the first deposit, plus additional match-and-spin offers on subsequent deposits. There’s also a High Roller package for larger deposits with higher caps and a different wagering rate. Ongoing promos include weekly reloads, cashback, daily free spins, and slot tournaments.

Bonuses generally require a minimum deposit of €20 (High Roller offers usually require €500). Standard wagering is 40x the bonus, with some special offers like cashback at 10x and High Roller offers at 50x. Bonuses are non-sticky, expire in 14 days, and maximum bet while wagering is €5 per spin. Always read the full terms before claiming a promo—see current offers on our promotions page for full details and any promo codes required.

Are there any no-deposit bonus codes I can use?

Combo Slots rarely runs true no-deposit bonuses. Most active promotions require a minimum deposit of €20 to claim, and many offers must be opted into with a promo code before making your deposit. Free spins and small perks may sometimes be awarded as part of loyalty or VIP rewards, but these are not guaranteed and often depend on ongoing play or tier status.

If a no-deposit promotion appears, it will be clearly stated in the terms and on the promotions page. Always check validity dates, wagering requirements, and eligibility rules before relying on a no-deposit offer.

How do deposits and withdrawals work, and what payment methods can I use?

Deposits are instant with most methods. Combo Slots accepts a wide range of options including Bank Transfer, Maestro, MasterCard, Neosurf, Neteller, PaySafeCard, Rapid Transfer, Skrill, Sofort, Trustly, Visa, ecoPayz, and iDebit. Supported currencies include EUR, CAD, USD, and NZD. Minimum deposits for most bonuses and offers are €20, while High Roller offers require higher minimums, typically €500.

Withdrawals are processed after KYC verification. The maximum cashout per withdrawal is €4,000. Processing times vary by method: e-wallets are usually fastest (24–72 hours after approval), cards and bank transfers may take several business days. Withdrawal speed also depends on verification status and banking partners. If you’re using a payment method for the first time, plan for extra time while documents are reviewed.

What are wagering requirements and how do they affect my bonus?

Wagering requirements are the number of times you must play through bonus funds before you can withdraw winnings made from those funds. Combo Slots standard wagering is 40x the bonus amount—for example, a €10 bonus with 40x wagering requires €400 in qualifying play before withdrawal. High Roller offers typically have 50x wagering, while cashback bonuses are often 10x.

Only certain games count toward wagering, and contribution rates vary by game type. The maximum allowed bet while meeting wagering requirements is €5 per spin. Bonuses expire 14 days after activation, so plan your play accordingly. Terms are binding—always check the specific offer’s rules before claiming to avoid surprises.

Which games count toward bonus wagering?

Slots are the primary games that qualify for bonus wagering and usually contribute 100% toward playthrough requirements. Live dealer games, many table games, and certain branded or jackpot titles are commonly excluded or contribute at a lower percentage. Eligible games for specific promotions are listed in each offer’s terms.

If you plan to use bonus funds, stick to the slot titles and game categories specified in the promotion. Playing excluded games while a bonus is active can lead to bonus cancellation and forfeiture of winnings. When in doubt, check the promo terms or contact support for clarification.

Is Combo Slots available to players in the United States?

No. Combo Slots is not available to players in the United States. The casino also restricts registration and play from other territories, including the United Kingdom, Belgium, Spain, and other jurisdiction-specific restricted countries. Eligibility depends on your location at the time of registration and play. If you’re unsure about your eligibility, check the full list of restricted countries in the terms and conditions, or reach out to support before creating an account.

What documents are required for verification (KYC), and how long does verification take?

Verification is required to process withdrawals and to comply with licensing rules. Typical documents include a government-issued ID (passport, driver’s license, or national ID), proof of address (utility bill or bank statement dated within the last three months), and, if necessary, proof of payment (photo or screenshot of the card or e-wallet account showing the first and last four digits or account email).

Verification times vary but are usually completed within 24–72 hours after you submit clear copies. Complex or high-value cases may take longer. To avoid delays, submit high-quality, legible scans or photos and ensure document names match your account details.

Is Combo Slots mobile-friendly and can I play on iOS or Android?

Yes. Combo Slots is optimized for mobile play via modern web browsers on both iOS and Android devices. The site offers instant-play gameplay—no download required—so you can spin slots and enter tournaments directly from your phone or tablet. The mobile experience supports the same game providers and most promotions, although display and layout may vary by device.

If you prefer an app and one becomes available in your jurisdiction, it will be promoted on the site. For best results on mobile, keep your browser and device software updated and use a secure internet connection.

How does Combo Slots protect my account and personal data?

Combo Slots operates under a Malta Gaming Authority (MGA) license and is run by N1 Interactive Ltd., which requires strict regulatory compliance. The site uses industry-standard SSL encryption to protect transactions and personal data. Payments are handled through trusted providers like Visa, MasterCard, Skrill, Neteller, Trustly, and others listed on the site.

We recommend enabling any available security features, such as two-factor authentication, using a strong password, and monitoring your account activity. If you suspect unauthorized access, contact support immediately at support@comboslots.com.

What should I do if I encounter technical problems or need help?

First, try simple troubleshooting: clear your browser cache, try a different browser or device, and ensure your internet connection is stable. If the issue persists, gather details—screenshots, your account ID, the time the problem occurred, and steps to reproduce it—and contact customer support.

Email support@comboslots.com for account or payment issues. For faster help with urgent problems, use the site’s support channel where available. You can also visit our support page for guidance and resources. Providing clear information speeds up resolution.

When you’re ready, sign up or log in and claim any eligible welcome offers. You’ll find a wide selection of slots and table games from top providers like NetEnt, Pragmatic Play, Evolution Gaming, Play’n GO, Yggdrasil, and more, giving you strong variety and high-quality gameplay.

Combo Slots is licensed and regulated, uses secure payment methods and encryption, and offers responsible gambling tools like deposit limits, time-outs, and self-exclusion so you can play with balance and clarity. Getting started is easy—register, verify your account, make a qualifying deposit, and select your welcome bonus. Don’t forget to check the wagering requirements and game eligibility so you know exactly how promotions work.

If you’d like instant support while playing, reach out to the team or consult the promotions page for current offers. Take action now: create your account or log in, claim a promotion that fits your play style, and enjoy a fair, exciting mix of slots, live games, and tournaments. Play responsibly, set limits that suit your budget, and have fun unlocking bonuses and chasing big spins.